Privacy Policy

Last Updated: 15/08/2024

Welcome to www.missiondynamics.co.uk (the "Website"). This privacy policy explains how we collect, use, and share information about you when you visit our Website, and your rights in relation to that information.

1. Information We Collect
We collect information about you when you interact with our Website, such as when you fill out a contact form, sign up for a newsletter, or make a purchase. This information may include:

Personal Information: This includes your name, email address, phone number, mailing address, and any other details you provide through forms on our Website.
Usage Data: We collect information about how you use our Website, such as your IP address, browser type, pages visited, and duration of your visit.
Cookies: We use cookies and similar technologies to collect data about your interactions with our Website. For more information, see our [Cookie Policy].

2. How We Use Your Information
We use your personal information for the following purposes:

To provide and improve our services.
To communicate with you, respond to enquiries, and send updates or promotional materials.
To process transactions and send order confirmations.
To personalise your experience on our Website.
To analyse Website performance and usage trends.
3. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent: Where you have given clear consent for us to process your personal data for specific purposes.
Contractual Obligations: To fulfil our obligations to you under a contract.
Legal Obligations: Where processing is necessary to comply with the law.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, unless overridden by your data protection rights.

4. Sharing Your Information
We may share your information with third parties for the following reasons:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business, such as payment processors, email service providers, and analytics tools.
Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

5. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
Objection: You have the right to object to the processing of your personal data in certain circumstances.
Data Portability: You have the right to request the transfer of your personal data to another organisation or directly to you, where applicable.
If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

6. Retention of Your Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Security of Your Information
We take reasonable steps to protect the personal information you provide against unauthorised access, use, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Cookies
We use cookies to enhance your experience on our Website. For more details on how we use cookies, please review our [Cookie Policy].

10. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Mission Dynamics Ltd

The Old Pump House

Oborne Road

Sherborne I DT9 3RX I U.K

Email: sales@missiondynamics.co.uk
Phone: +44 7775 420393